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Emma Richards

Club Welfare Officer

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Faye Napper

Club Welfare Officer

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Chelsea Williams

Assistant CWO

Heyford Park FC wishes to ensure that any adult and child involved with the Club feels confident and secure enough to raise complaints of any nature with the Club. We endeavour to make sure that any complaints received are solved quickly, simply and fairly. It is important for us to seek to deal with any issues in a satisfactory manner. Please see the policy on the website for further details.

As a Club Welfare Officer there are two key responsibilities
1) To be clear about the clubs responsibilities when running activities for children and young people.

2) To help club personnel understand what their ‘duty of care’ towards children and young people actually means and entails on a day-to-day basis.

The latter entails such things as ensuring policies are in place, that there is an understanding of Safeguarding and procedures to follow, communicating with all, attending county welfare meetings, carry out DBS checks, be an advocate for the Respect program as well as monitor/ investigate any incidents and ensure compliance with FA.

Latest Welfare News

Hello, my name is Emma Richards and I am the Club Welfare Officer for this season.

I would firstly like to extend a warm welcome to any new families, players, parents, coaches and committee members to the club.

I am delighted that this year we have a team working on Welfare and Safeguarding matters. Faye Napper and Chelsea Williams are the clubs assistant welfare officers and will be supporting me with any welfare responsibilities. Each of us hold responsibility for several teams in the club but also work together when it comes to managing any welfare or safeguarding issues. 


Part of the CWO responsibility is ensuring that all children, parents and personnel (e.g. coaches) involved in the football club know who we are and know how to report any concerns they have so we do try and attend matches and training sessions to introduce ourselves. If you do have any questions or concerns, reference welfare or safeguarding matters and you would like to discuss with me, either to do with something at Heyford Park FC or something you have witnessed at a match or at another club, please do not hesitate to contact me. My email:


The FA Whistle-blowing Policy

Whistle-blowing can be used as an early warning system or when it’s recognised that appropriate actions have not been taken. This approach or policy is adopted in many different walks of life. It is about revealing and raising concerns over misconduct or malpractice within an organisation or within an independent structure associated with it.

Sheldon Report -

Following on from the Sheldon report which the FA commissioned in December 2016, shortly after many former footballers from professional and grassroots football bravely spoke out about the appalling abuse they had suffered as children in football, there are 13 key recommendations that are brought forward from it. This is to ensure that all stakeholders in football have a clear understanding of their roles and responsibilities about safeguarding within football. Please see the parent/carer film ‘Let’s talk about keeping children safe in football’, which can be found here:

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